Accenture is conducting a walk-in drive for Freshers/Exp as Human Resource & Customer Support Executive Positions in Bangalore, Gururam Locations. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Accenture
Job Role: Human Resource & Customer Support Executive
Experience: 1 – 6 Years
Qualifications: Any Graduate
Job Type: Full Time
Job Location: Bangalore, Gurugram
Salary: Best in Industry
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Job Description: Bangalore
Role: Human Resource
Employee Data Management:
- This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services.
- business experience with Employee & Org data Mgmt background.
- Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc).
Compensation Administration:
- Process employee tickets and service requests related to compensation changes, benefits enrollment, and policy queries via HR systems and ticketing platforms (e.g., Workday, ServiceNow)
- Support execution of salary adjustments, promotions, bonuses, and incentive payouts in line with company policies.
- Maintain accurate and up-to-date HR records, including compensation structures and benefits data.
Case Management:
- Manage Process-Related Queries: Proactively handle all process-related inquiries, seeking guidance from the leads or tenured subject matter experts (SMEs) when facing complex issues. Ensure that all communications, both written and verbal, are clear, professional, and of high quality.
- Data Entry and Service Request Management: Efficiently enter data into HR1S and handle service requests via the Oracle Helpdesk system as and when needed, ensuring accuracy and timely resolution. Provide support and manage requests in a structured and organized manner
- Work Accuracy and Review: Double-check all completed work before submission to ensure it meets the required standards. This is to ensures that transactions or Service request is error-free, resulting into client satisfaction
Note: – Candidate should be flexible to work with US shifts and 5 days Work from office
Job Description: Gurugram
Role: Customer Support Executive
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query.
- Handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLAs. A transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.
What are we looking for
- Adaptable and flexible
- Problem-solving skills
- Ability to perform under pressure
- Agility for quick learning
- Results orientation
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
Education Qualifications – Undergraduate can also apply
Experience – 1-4 Years experience in International Voice
Walk-in Drive Details Here:
Interview Date: 21st May 2026
Interview Time: 9:30 AM – 1:30 PM
Venue Details:
Bangalore Venue:
BDC14 – Tower B Prestige RMZ Star tech .No 139, 2,
Hosur Rd, Koramangala industrial layout,
Koramangala, Bangalore- 560095.
Contact – Mahesh M J
Gurugram Venue:
Accenture Tower 9,
Candor Tech Space,
Old Delhi-Gurgaon Road,
Sector 21, Dundahera,
Gurugram, Haryana – 122016, India.
Contact – Shefali/Sanya
About Accenture Company:
Accenture is a global professional services company offering a wide range of services, including strategy, consulting, digital, technology, and operations. They serve a diverse client base, including businesses, governments, and other organizations, helping them build digital cores, optimize operations, and drive growth. Accenture also focuses on ethical AI and responsible AI practices, helping clients leverage AI intelligently and responsibly.