Accenture Walk-in Drive For Customer Chat Process
Accenture is conducting a walk-in drive for the position of Customer Chat Process from November 6th to 7th , 2025, in Gurgaon. This opportunity is open to candidates with 1 – 4 years of experience and requires a Any Graduate or a related qualification. Accenture Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Company Name: Accenture
Job Role: Customer Chat Process
Experience: 1 – 4 Years
Qualifications: Any Graduate
Job Location: Gurgaon
Salary: Not Disclosed
Job Description:
Accenture Walk-in Drive For Customer Chat Process
- Education Qualifications: Graduate
- Experience: 1-4 Years experience in international Chat role.
- Looking for immediate joiners.
Job Roles:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query.
- Handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.
What are we looking for
- Adaptable and flexible
- Problem-solving skills
- Ability to perform under pressure
- Agility for quick learning
- Results orientation
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts