Infosys is conducting a walk-in drive for Freshers/Exp as Service Desk Associate Positions in Pune Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Service Desk Associate
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Best in Industry
Job Description:
Required Skills:
- Support Microsoft tools: Outlook, Windows, Teams, OneDrive, Active Directory, Application Support, ServiceNow Ticketing Tool.
- Collaborate on network issues including VPN, TCP/IP, and OSI models.
- Excellent communication skills (written & verbal English)
- Any Full-time Graduate (No backlogs, must have degree certificate).
- Ability to handle 24×7 rotational shifts
REGISTRATION PROCESS:
The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the next round of interview).
Candidate ID Registration process:
STEP 1: https://career.infosys.com/joblist
STEP 2: Click on “Register” and provide the required details and submit.
STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated.
STEP 4: The candidate ID will be shared to the registered Email ID.
SHL Test (AMCAT ID) Registration process:
This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).
STEP 1:
https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfeWdZYjc5QjE4MUVFY0MzMzAlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE
(Please copy this link, paste it into your Google search bar, and click on the result.)
STEP 2:
Click on “Start New Test” and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further.
STEP 3:
Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen).
NOTE:
- During registration, please do fill all the mandate details in the column which are star marks
- Interview Mode: Walk-in
- Attempt all questions in the SHL Assessment app, as there is no negative marking.
- The assessment is proctored, so choose a quiet environment.
- Use a headset or headphones are for clear communication.
- Assessment cleared candidates will be processed further ahead for Ops round
Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification. - Once you’ve finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.
Regards,
Infosys BPM Recruitment team
Walk-in Details:
Walk-in Date: 7th October 2026
Time: 10.00 AM – 1.00 PM
Interview Address:
Infosys BPM Limited,
Ascendas International Tech Park SEZ,
PH-III, Plot No.18,
International Tech Park,
Rajiv Gandhi Info Park, MIDC,
Phase III, Hinjewadi, Pune-411057.
Contact – Anisha
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.