Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive Positions in Bengaluru Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Process Executive
Experience: 1 – 2 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bengaluru
Salary: Best in Industry
Job Description:
Documents to Carry:
- Please carry 2 set of updated CV(Hard Copy).
- Please carry Face Mask**.
- Mandatory to carry PAN Card or Passport /Aadhaar card for Identity proof.
NOTE: Candidates Needs to bring Pan card without fail for Assessment.
Talents should have graduation completion certificate and mark sheets for onboarding.
Interview Information:
Interview Date: 28 Sep 2026 (Monday).
Reporting Time: 09:30 AM till 12:00 AM
Round 1 – Aptitude Assessment (10:00 AM to 12:00 PM)
Round 2 – Ops Screening Face to Face interview (12:30 PM to 04:00 PM)
Note – Post 11:30 AM (entry not allowed)
Job Title: Order Management
Job Role: Senior Process Executive-Jl2
- Order Lifecycle Management: Manage the full order lifecycle, including order entry, modifications, holds management, and deal renewals.
- Customer Interaction: Address customer queries and concerns efficiently, ensuring a high degree of customer satisfaction.
- Escalation Management: Proactively resolve issues to prevent escalations, maintaining seamless communication with customers and stakeholders.
- Quality Focus: Ensure all transactions meet quality standards, with zero defects and adherence to policies.
- Invoicing and Billing: Ensure accurate and timely billing for orders, with strict attention to detail in the invoicing process.
- Stakeholder Communication: Engage with cross-functional teams to ensure smooth order processing and timely resolution of issues.
- Process Compliance: Adhere to all internal processes, quality guidelines, and SLAs, ensuring no compliance gaps.
- System Utilization: Work with ERP and CRM systems (e.g., SAP, Oracle) along with MS Office applications to manage order and process documentation.
- Continuous Improvement: Identify process gaps and suggest improvements for efficiency and better customer experience.
- Shift Flexibility: Be adaptable to working across various shifts, ensuring 24/7 operational support.
Experience and Qualification:
- Education: Any Graduate/Postgraduate. A certificate in Supply Chain Management or related fields is a plus.
- Experience: Minimum of 1 year in Order Management and Order-to-Cash processes in a BPM environment, with experience in international business settings.
- Technical Skills: Proficient in ERP/CRM tools and MS Office applications (Excel, Word, PowerPoint).
- Communication Skills: Excellent verbal and written communication skills are essential.
- Problem-Solving Abilities: Strong problem-solving skills to resolve customer and process issues swiftly.
- Customer Focus: A customer-first attitude with an ability to handle complex and sensitive queries professionally.
- Attention to Detail: Meticulous attention to detail, ensuring accuracy and compliance in all aspects of order management.
- Shift Requirements: Flexibility working in various shifts, including night shifts, with a 100% work-from-office arrangement.
NOTE:
- Kindly have a working cellphone with Microphone & Camera Access. Ensure Minimum upload / Download Speed of 2 MBPS
- Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue .
- Please make sure that candidate must do register his / her application before attending the walk-in. Please mention Candidate ID on top of the Resume .
- Career site :https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-252868
- Candidates needs to bring Pan card without fail for Assessment.
Regards,
Infosys BPM Recruitment team
Walk-in Details:
Walk-in Date: 28th September 2026
Time: 9.30 AM – 12.00 PM
Interview Address:
Infosys Limited,
Gate NO-1 No. 40/P-41/P,
electronic City phase 2,
ndustrial Area, Konappana Agrahara,
Bangalore 560100.
Landmark : Sunik Industries
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.