Infosys is conducting a walk-in drive for Freshers/Exp as Service Desk Engineer Positions in Pune Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Service Desk Engineer
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Best in Industry
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Job Description:
We are hiring for technical role into Service Desk- International Service Desk – L1 support- Good with Office 365 knowledge/ ticketing tool.
Roles and Responsibility:
- Provide timely and effective L1 support to international clients via phone. Voice process.
- Manage tickets using ticketing tools to ensure efficient issue resolution.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and suggest improvements to processes and procedures.
Eligibility criteria:
- Freshers with basic technical support knowledge are welcome to apply.
- Candidate should be graduates in BE/ Btech only.
- Excellent communication in English is preferred.
- Immediate joiners preferred.
- Training for 2 months in Mysore, Karnataka. (Accommodation will be provided by company within campus, paid training)
- Post Training – Work location: Infosys, Phase II & III Hinjewadi Pune.
If you are looking to begin your career in if support with strong learning opportunities and a professional work environment, we would love to hear from you.
Interested candidates come for walk-in drive at our office location @ Infosys, Phase 3, Pune.
CONTACT PERSON for service desk role (Fresher)- SIMRAN HR
Walk-in Details:
Walk-in Date: 19th August 2026
Time: 10.00 AM – 1.00 PM
Interview Address:
Infosys Ltd,
Ascendas, Phase III,
Rajiv Gandhi Infotech Park,
MIDC Phase 3, Hinjewadi,
Pune, Maharashtra, 411057.
Contact – HR Simran
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.