Infosys is conducting a walk-in drive for Freshers/Exp as Process Executive Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Infosys
Job Role: Process Executive
Experience: 1 – 2 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
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Job Description:
Minimum 1+ year of experience and responsible for conducting fraud alert investigations by analyzing suspicious patterns, conducting KYC verification, and identifying risk indicators. Maintain high standards of accuracy, compliance, and turnaround time, contributing to effective risk mitigation and enhanced customer protection.
Role Overview
The Senior Process Executive will support Consumer Lending Servicing operations with a focus on monetary transactions and nonmonetary account maintenance activities. The role involves processing, validating, and maintaining loan servicing transactions while ensuring accuracy, compliance, and SLA adherence.
Key Responsibilities
- Process monetary servicing activities including payments, payoff processing, reversals, refunds, short balances, and account adjustments.
- Handle nonmonetary servicing workflows such as account maintenance, freeze actions, account history updates, statement support, and regulatory servicing activities.
- Review and resolve transaction rejects, exceptions, and systemgenerated workflow queues.
- Perform validations related to payment postings, credit/debit corrections, wire transactions, fee waivers, and servicing reports.
- Ensure compliance with banking controls, audit requirements, data privacy, and servicing guidelines.
- Update servicing systems accurately and maintain proper documentation for all actions taken.
- Meet defined SLA, TAT, productivity, and quality benchmarks.
- Review alerts that are detected as potential fraud and identify suspicious patterns.
- Perform detailed verification of customer information including KYC documents, identity proof, address proof.
- Conduct end-to-end investigation of suspicious accounts.
- Analyze transaction patterns, account behavior, and linked profiles to detect fraud.
- Perform risk-based decisions by approving, rejecting, or escalating alerts as per procedures.
- Ensure adherence to SLA, quality, and compliance standards
Key Responsibilities
- Review alerts that are detected as potential fraud and identify suspicious patterns.
- Perform detailed verification of customer information including KYC documents, identity proof, address proof.
- Conduct end-to-end investigation of suspicious accounts.
- Analyze transaction patterns, account behavior, and linked profiles to detect fraud.
- Perform risk-based decisions by approving, rejecting, or escalating alerts as per procedures.
- Ensure adherence to SLA, quality, and compliance standards.
Experience & Skills
- 1-2 years of experience in Consumer Lending / Loan Servicing operations.
- Good understanding of loan payments, account adjustments, and servicing workflows.
- Strong attention to detail and comfort working in highvolume transactional environments.
- Basic understanding of US banking servicing controls and compliance expectations.
Required Skills
- Basic understanding of banking/fraud operations (Disputes/Chargeback/Detection processes) or AML/KYC
- Good analytical and problem-solving skills.
- Working knowledge of MS office and banking systems.
- Good communication skills (written and verbal).
- Flexible working in US shift (rotational shift).
Preferred Background
US Consumer Lending Servicing experience (Monetary and Non- monetary services)
Not Suitable Profiles
- Finance & Accounting (F&A)
- Accounts Payable / Accounts Receivable (AP / AR)
- Claims processing
- Fraud operations
- Generic insurance or pure accounting profiles
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
Walk-in Details:
Walk-in Date: 25th July 2026
Time: 9.30 AM – 12.30 PM
Interview Address:
Infosys Limited,
B12, Ground Floor,
Opp ISB, Gachibowli,
Hyderabad – 502032
.
Contact – TA
About Infosys:
Infosys is a global leader in digital services and consulting, providing technology-enabled business solutions. Founded in 1981, the company has grown from a small startup to a major international player with over 300,000 employees and a presence in over 50 countries. Infosys focuses on helping clients with their digital transformation journey, offering services in areas like AI, cloud, and agile workflows.