Genpact Virtual Drive For Freshers
Genpact is conducting a virtual drive for the position of Customer Service roles – English + Hindi On September 30th, 2025 in Ahmedabad. This opportunity is open to candidates with 0 years of experience and requires a Any Graduate or a related qualification. Genpact Virtual Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Genpact
Job Role: Customer Service roles -English+ Hindi Language
Experience: 0 Years
Qualifications: Any Graduate ( Except Law)
Job Location: Ahmedabad
Salary: Not Disclosed
Job Description:
Genpact Virtual Drive For Freshers
Mega Virtual Drive for Customer Service roles – English + Hindi Language on 30th September 2025 (12PM-1PM) || Ahmedabad Location
- Date: 30-September-2025 (Tuesday)
- MS Teams meeting ID: 467 454 350 1324
- MS Teams Passcode: zK6jk9HT
- Time: 12:00 PM – 1:00 PM
- Job Location: Ahmedabad (Work from office)
- Languages Known: Hindi + English
- Shifts: Flexible with any shift
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications We Seek in You
Minimum Qualifications:
- Graduate (Any Discipline except law)
- Only Freshers are eligible
- Fluency in English & Hindi language is mandatory
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
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