Mphasis Direct Walk-in Drive For Freshers

Mphasis Direct Walk-in Drive For Freshers

Mphasis is conducting a walk-in drive for the position of Customer Support Executive On September 3rd to 20th, 2025 in Mangalore. This opportunity is open to candidates with 0 to 2 years of experience and requires a Any Graduate or a related qualification. Mphasis Direct Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Mphasis
Job Role: Customer Support Executive
Experience: 0 – 1 Years
Qualifications: Any Graduate
Job Location: Mangalore
Salary: Not Disclosed

Job Description:

Walk in Drive at Mphasis Mangalore Location. Interested candidates can apply for the below job and attend directly.

  1. Date: 3rd to 20 of Sep 2025
  2. Time: 10.30 am to 5 pm
  3. Shifts: Must be ok to work on Night Shift (6.30 pm to 3.30 am) M-F
  4. Job Title: Support Specialist (Voice Process)
  5. Job Duration: Full time job opportunity with Benefits
  6. Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB)

Process Skills:

  1. Respond to customer queries via inbound/outbound calls and emails within defined SLAs
  2. Record interaction using client system with proper classification
  3. Refer Knowledge base and perform task as per defined process
  4. Follow up and closure of interactions to ensure customer satisfaction
  5. Passionate about customer service
  6. Comfortable with Rotational shifts, extended working hours and weekly offs.
  7. Candidate should clear the V&A and online typing tests

Technical Skills:

  1. Looking for freshers with excellent communication skills.
  2. Bachelor’s Degree is a Must
  3. Operating the computer- Intermediate
  4. MS Office – Intermediate
  5. Avaya/Phone Operating skills Beginner
  6. Fluent in Spoken and written English with effective Business Communication
  7. Communication in neutral accent over phone
  8. Active listening and probing skills
  9. Basic knowledge of Insurance
  10. Analytical skills
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Walk-in Drive Details Here:

Interview Date: 12th to 16th May 2025
Interview Time: 10:30 AM to 05:00 PM
Venue Details:
Mphasis, Ella, PL Compound,
Morgans gate, Jeppu Market Road,
Mangalore, Karnataka – 575001.
Contact Person: Renita Lasrado
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For More information about the Mphasis Direct Walk-in Drive For Freshers, Visit this Page and Follow our www.freshersindia.in Website Regularly.

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