HCLTech Walk-in Drive For Freshers

HCLTech Walk-in Drive For Freshers

Experience : 0 Years

Qualifications : Undergraduate /Any Graduate

Job Location : Noida

Salary : Not Disclosed

Job Description :

Walk-In Drive for Customer Support Executive HCL Tech

Profile – Voice, customer service.

HCL Tech Hiring for UK / US Voice Process 24th March-25 to 26th -March-25 Walk in directly.

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

For Fresher’s role B.tech ,M.tech, BCA and MCA candidate is not eligible

Work Location: Noida Sec-144

Two Ways Cabs Available

Walk-in Date- 24th March-25 to 26th -March-25

Timing- 11am-2pm

Job Details For Customer Service Executive :

• Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK /US customers.

Work Experience & Qualification Criteria :

• Excellent communication skills – both verbal and written – with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in UK/US Inbound calling preferably in Banking domain

Job Details :

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security – proprietary data of customers

Contact Person : Priyanka Shastri

(Priyanka.shastri@hcltech.com)

Walk-in Drive Details Here: