Genpact Virtual Drive For Freshers
Company Name : Genpact
Job Role : Collection roles – Voice Process
Experience : 0 – 1 Years
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Qualifications : Graduate in Commerce
Job Location : Hyderabad( Uppal )
Salary : Not Disclosed
Job Description :
Genpact Virtual Drive for Collection roles – Voice Process on 7th April 2025 – Hyderabad
- Date: 7th April 2025
- Time: 11.30 AM to 1 PM
- Venue: Microsoft Teams Meeting
- MS Teams Meeting ID: 454 384 524 384
- MS Teams Passcode: 86Yv28v7
- Location Uppal, Hyderabad
- Shift: Night Shit
- Graduation: Only Commerce Graduates/ Postgraduates
Note: Please keep your Original Aadhar card & E-Aadhar card with you while appearing for virtual Interview
Key Responsibilities :
Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries on disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to supervise and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a standout colleague to process any ADHOC request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
- Raise problems to senior staff members and or management as appropriate.
Required Skills :
- Commerce Graduate
- Excellent Communication Skills (verbal and written)
- Accounting Knowledge
Minimum Qualifications :
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
Walk-in Drive Details Here:
MS Teams Passcode: 86Yv28v7
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1. Tell me about yourself.
Answer:
“I’m a [your profession] with [X years] of experience in [your field/industry]. I’ve worked on [key skills or achievements]. I’m passionate about [your motivation], and I’m now looking for a new opportunity where I can [your goal related to the job].”
2. Why do you want to work here?
Answer:
“I’ve researched your company and am impressed by [mention a product, value, or culture point]. I believe my skills in [mention relevant skills] align well with your team’s goals, and I’m excited about the opportunity to contribute.”
3. What are your strengths?
Answer:
“My key strengths include [e.g., problem-solving, communication, teamwork]. For example, in my previous role, I [short story of applying the strength].”
4. What are your weaknesses?
Answer:
“I used to struggle with [minor, fixable weakness], but I’ve been actively working on it by [mention what you’re doing to improve]. It’s helped me become more [positive trait].”
5. Where do you see yourself in 5 years?
Answer:
“I see myself growing within a company like yours, gaining more responsibility and developing expertise in [field]. I’m especially interested in [career development goal].”
6. Why should we hire you?
Answer:
“Because I bring [mention experience, technical or soft skills], and I’m committed to delivering results. I’m a fast learner and can adapt quickly to new environments.”
7. Describe a challenge you faced and how you handled it.
Answer:
“In my previous role, we had a tight deadline for [project]. I organized the team, prioritized tasks, and communicated closely with stakeholders. We delivered on time, and it was a big win for the team.”
8. Tell me about a time you worked in a team.
Answer:
“I was part of a team working on [project]. I collaborated with others by [your role]. We achieved [result], and I learned the importance of [teamwork value].”
9. Do you have any questions for us?
Answer:
“Yes. Could you tell me more about the team I’ll be working with? And what does success look like in this role after six months?”
Walk-in Drives For Freshers
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