Genpact Walk-in Drive For Freshers

Genpact Walk-in Drive For Freshers

Experience : 0 – 2 Years

Qualifications : Any Graduate ( except Law )

Job Location : Gurgaon

Salary : Not Disclosed

Job Description :

Genpact Mega Walk-In drive for Customer service: Voice roles (English) on 25th March 2025 (Tuesday) || Gurgaon

• Date: 25-March-2025 (Tuesday)
• Time: 11:30 AM – 2:00 PM
• Graduation: Any graduate (except law)
• Work Location: Gurgaon (Work from office)
• Experience: 0-2 year
• Shifts: Flexible with any shift
• Language Known: English

Responsibilities :

• Respond to customer queries and customer’s concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.

Qualifications we seek in you

Minimum Qualifications :

• Graduate (Any Discipline except Law)
• Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)
• Candidates upto 2-year experience in voice process are eligible

Preferred Qualifications :

• Effective probing skills and analyzing / understanding skills
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Note: Please carry below documents with you :

• 3 copies of updated resume
• 3 Passport size photographs
• Original Aadhar card
• 2 copies of Aadhar card

Walk-in Drive Details Here: