Genpact Virtual Drive For Freshers

Genpact Virtual Drive For Freshers

Experience : 0 – 2 Years

Qualifications : Any Graduate ( Except Law)

Job Location : Gurgaon

Salary : Not Disclosed

Job Description :

Genpact Mega Virtual drive for Customer service: Voice roles (English) on 2nd April 2025 || Gurgaon

• Date: 2-April-2025 (Wednesday)
• Time: 11.30 AM – 1.00 PM
• MS Teams ID: 470 793 193 672
• MS Teams Passcode: Sd98YR72
• Graduation: Any graduate (except law) (We are not considering undergraduates and pursuing candidates for these roles)
• Work Location: Gurgaon (Work from office)
• Experience: 0-2 year
• Shifts: Flexible with any shift
• Language Known: English

Responsibilities :

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.

Qualifications we seek in you
Minimum Qualifications :

• Graduate (Any Discipline except Law)
• Freshers are eligible
• Candidates upto 2-year experience in voice process are eligible

Preferred Qualifications :

• Effective probing skills and analyzing / understanding skills
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Walk-in Drive Details Here: