Genpact Virtual Drive For Freshers

Genpact Virtual Drive For Freshers

Experience: 0 Years

Qualifications: Any Graduate ( Except Law)

Job Location: Kolkata

Salary: Not Disclosed

Job Description:

Genpact Virtual drive for Transaction Risk Investigator roles || 6 months fixed term contract || Kolkata on 6th November’25

Note: We are hiring for 6 months fixed term contract role (permanent basis performance)

• Date: 10th November 2025
• Drive timings: 12:00 PM to 2:00 PM
• Microsoft Teams meeting ID: 496 629 293 8786
• Microsoft Teams meeting passcode: Z85Kc6AB
• Graduation: Any grad except law is eligible
• Experience: Only Freshers are eligible
• Duration: 6 months contract (permanent basis performance)
• Work location: Kolkata (Only work from office)
• Shifts: Flexible with any shift

The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk. The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment. This role requires strong analytical skills and the ability to thrive in a fast-paced team setting. The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals.

Responsibilities:

• Conduct investigations to identify and mitigate online ecommerce risk.
• Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
• Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
• Ensure productivity and maintain highest quality assurance standards.
• Leverages appropriate operational tools and applications to find the data.
• Ability to successfully navigate websites.
• Understands and adheres to workflow directions, SOPs.
• Performs a variety of routine standard tasks in non-voice queues like email, chat etc.

Qualifications we seek in you
Minimum Qualifications:

• Education: Any Graduate
• Experience: Freshers are eligible
• Interpersonal Skills: Strong ability to communicate complex transactional issues effectively with internal and external customers
• Problem-Solving: Excellent analytical and critical thinking skills
• Time Management: Strong organizational skills with the ability to manage multiple tasks efficiently
• Adaptability: Aptitude for identifying situational needs and providing appropriate solutions
• Work Schedule: Must be flexible to work on rotational shifts, including weekends

Preferred Qualifications:

• Relevant work experience preferably as an Investigation Specialist, Risk Investigator etc.
• Prior experience in Ecommerce Domain
• Good Analytical & Problem-Solving skills

Walk-in Drive Details Here:

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