Genpact Virtual Drive For Freshers ( Video Call Interview )

Genpact Virtual Drive For Freshers

Experience : 0 Years

Qualifications : Any Graduate ( Except Law)

Job Location : Ahmedabad

Salary : Not Disclosed

Job Description :

Mega Virtual Drive for Customer Service: Non-Voice roles -English Language on 17th March 2025 (Monday) || Ahmedabad Location

• Date: 17-March-2025 (Monday)
• MS Teams meeting ID: 439 783 542 000
• MS Teams Passcode: 49EN3Rd3
• Time: 12:00 PM – 2:00 PM
• Job Location: Ahmedabad (Work from office)
• Shifts: Flexible with any shift

Responsibilities :

• Respond to customer queries and customer’s concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you
Minimum Qualifications :

• Graduate (Any Discipline except law)
• Freshers are eligible
• Fluency in English language is mandatory

Preferred Qualifications :

• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Walk-in Drive Details Here: