Genpact is conducting a Virtual drive for the position of Customer Service Representative On March 17th, 2025 in Ahmedabad. This opportunity is open to candidates with 0 years of experience and requires a Any Graduate or a related qualification. Genpact Virtual Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Genpact Virtual Drive For Freshers
Experience : 0 Years
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Qualifications : Any Graduate ( Except Law)
Job Location : Ahmedabad
Salary : Not Disclosed
Job Description :
Mega Virtual Drive for Customer Service: Non-Voice roles -English Language on 17th March 2025 (Monday) || Ahmedabad Location
- Date: 17-March-2025 (Monday)
- MS Teams meeting ID: 439 783 542 000
- MS Teams Passcode: 49EN3Rd3
- Time: 12:00 PM β 2:00 PM
- Job Location: Ahmedabad (Work from office)
- Shifts: Flexible with any shift
Responsibilities :
- Respond to customer queries and customerβs concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum Qualifications :
- Graduate (Any Discipline except law)
- Freshers are eligible
- Fluency in English language is mandatory
Preferred Qualifications :
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Walk-in Drive Details Here:
MS Teams Passcode: 49EN3Rd3
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