Firstsource Walk-in Drive For Freshers
Firstsource is conducting a walk-in drive for the position of Customer Support Executive On October 20th to 25th, 2025 in Bangalore. This opportunity is open to candidates with 0 – 5 years of experience and requires a B.A / Diploma / BCA / B.Com or a related qualification. Firstsource Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Company Name: Firstsource
Job Role: Customer Support Executive ( International Voice Process )
Experience: 0 – 5 Years
Qualifications: B.A / Diploma / BCA / B.Com
Job Location: Bangalore
Salary: RS 50,000 – 3.0 Lacs P.A.
Job Description:
Job Opportunity: Customer Support Executive International Voice Process
- Are you looking to build your career in a dynamic and fast-paced work environment? Firstsource Solutions Limited is hiring Customer Support Executives for our International Voice Process. If you’re passionate about delivering outstanding customer service and thrive in night shifts, this opportunity is for you!
Role & Key Responsibilities:
As a Customer Support Executive, you will be responsible for:
- Handling inbound customer inquiries and issues professionally via phone calls.
- Providing timely and effective resolutions to ensure high levels of customer satisfaction.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Documenting customer interactions and following up on outstanding queries.
- Working effectively within a team to meet performance targets.
- Willingness to work in UK rotational shifts, based on business requirements.
Ideal Candidate Profile:
To be successful in this role, you should have:
- Excellent verbal and written communication skills in English.
- Previous experience in international customer support (voice process) is a strong advantage.
- Strong interpersonal and customer service skills to handle complaints with professionalism and empathy.
- Ability to analyze problems and provide appropriate solutions.
- A detail-oriented approach with good organizational skills.
Eligibility Note:
- Candidates who are freshers with qualifications such as BE, B.Tech, B.Sc, or Postgraduate degrees are not eligible for this role.
Perks & Benefits:
- Complimentary two-way cab facility for all employees.
- Supportive and inclusive work culture focused on continuous learning and career growth.
- Attractive performance-based incentives and recognition programs.
- Opportunity to be part of a leading global organization with a growing international support team.
Walk-In Interview Details:
- Monday to Friday
- Interview Timings: 11:00 AM 2:00 PM
- Contact Person: HR Kanak
- Contact no. 6361345172 or mail your resume at kanak.kumari@firstsource.com
Important Notice:
Firstsource Solutions maintains a fair, transparent, and merit-based recruitment process. We do not charge any fees at any stage of the hiring process. Please stay alert and ensure that any communication is received only from our official email domain: @firstsource.com.
Walk-in Drive Details Here:
Interview Date: 20th to 25th October 2025
Interview Time: 11:30 AM to 02:30 PM
Venue Details:
Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A,
Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli
Whitefield, Marathahalli, Bengaluru Urban, Karnataka 560037.
Contact Person: HR Kanak
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