Equiniti India Walkin For Freshers/Experienced | International VOICE Process Jobs

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Equiniti India Walkin : Good News for the candidates who are looking for Jobs In Equiniti India. Equiniti India Recruiting Fresher and Experience Candidates for Multiple Positions in Multiple Locations. Equiniti India is one of the country’s largest Company that providing its services around the world. The detailed information that is Eligibility, Job Description, Address details, Company Profile are mentioned in the below sections of this post.

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Job Description For Equiniti India:

About EQ :

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

EQ India provides Information Technology Services, BPO, Marketing, Sales Support, People Services & Finance Shared services support to various EQ Group companies and clients of EQ. EQ India has 1300 employees- operating out of capability centres in Bangalore and Chennai.

There has never been a better time to join EQ

Customer Experience Executive
Department: Operations

Role :

Principle Customer Experience Executive is responsible for all aspects of quality checking, complaint analysis, trend analysis and continuous improvement.

Business Function :

EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore.

Core Duties and Responsibilities :

Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards.
Answer inbound calls from Shareholders and assist them to buy or sell shares within the agreed service standards.
Respond to basic queries referring to senior colleagues where appropriate.
Contribute to the completion of the teams workload.
Improve own skills as knowledge within the operational team taking opportunities to identify area for improvement to processes and service.
Undertake duties at a similar level as required.
Ensure compliance with Equinitis procedures, standards, and reporting requirements, together with all relevant regulatory and statutory requirements, where appropriate implementing actions to always protect our business.
Always to undertake the duties of this role in accordance with the requirements of the companys Regulators.
Complete work within the security arrangements of Equiniti. Any deliberate contravention of these procedures may lead to disciplinary procedure.
Ensure that all work is undertaken within the quality system.
Ensure that work and ethics comply with all security arrangements both physical and information.
Performance Measures
Timely completion of own work / contribution to team workload
Meeting targets for accuracy, quality and agreed service levels
Satisfactory resolution of queries

Performance Measures:

Timely completion of own work / contribution to team workload
Meeting targets for accuracy, quality and agreed service levels
Satisfactory resolution of queries
Adherence to procedures and regulations
Contribution to continuous improvement
Ongoing development of own knowledge and skills
Demonstrate willingness to contribute to team beyond own immediate tasks
Quality of support given to colleagues
Development of technical knowledge and skill
Contribution to target achievement and team goals
Successful delivery of task EQ India .

Walkin Date: 11th to 18th January 2025

Walkin Time: 10:00 AM – 1:00 PM

Venue Details :

Equiniti India Pvt Ltd Address: Block 10,
8th floor, DLF IT Park 1/124, Mt Poonamalle High Road,
Ramapuram Chennai, Tamil Nadu 600 089
Contact – M Priya Dharshini

Equiniti India Profile:

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ’s growth story worldwide.

Official Website: Click Here

Important Note :

If you are interested to know more about the Equiniti India Walk-in Drive For Freshers & Experience 2025, you can login to the official website of the Company. Candidates are advised to stay connected to our web portal to get the latest notification about all the Recruitments.

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