Equiniti India Walkins : Good News for the candidates who are looking for Jobs In Equiniti India. Equiniti India Recruiting Fresher and Experience Candidates for Multiple Positions in Multiple Locations. Equiniti India is one of the country’s largest private bank that providing its services around the world. The detailed information that is Eligibility, Job Description, Address details, Company Profile are mentioned in the below sections of this post.
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Equiniti India Walkin – More Information
Company Name | Equiniti India |
Designation | Customer Experience Executive |
Qualification | Any Graduates |
Experience | 0 – 5 Year |
Job Location | Bangalore, Karnataka, India |
Employment Type | Full Time |
Category | Walkin |
Functional Area | Customer Success, Service & Operations |
Industry | FinTech / Payments |
Salary | Not Disclosed |
Walkin Date | 9th Nov 2024 |
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Job Description For Equiniti India:
Customer Experience Executive
Department: Operations
Role :
Principle Customer Experience Executive is responsible for all aspects of quality checking, complaint analysis, trend analysis and continuous improvement.
Business Function :
EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore.
Core Duties and Responsibilities
Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards.
Answer inbound calls from Shareholders and assist them to buy or sell shares within the agreed service standards.
Respond to basic queries referring to senior colleagues where appropriate.
Contribute to the completion of the teams workload.
Improve own skills as knowledge within the operational team taking opportunities to identify area for improvement to processes and service.
Undertake duties at a similar level as required.
Ensure compliance with Equiniti procedures, standards, and reporting requirements, together with all relevant regulatory and statutory requirements, where appropriate implementing actions to always protect our business.
Always to undertake the duties of this role in accordance with the requirements of the company regulators.
Complete work within the security arrangements of Equiniti. Any deliberate contravention of these procedures may lead to disciplinary procedure.
Ensure that all work is undertaken within the quality system.
Ensure that work and ethics comply with all security arrangements both physical and information.
Performance Measures
Timely completion of own work / contribution to team workload
Meeting targets for accuracy, quality and agreed service levels
Satisfactory resolution of queries
Performance Measures
Timely completion of own work / contribution to team workload
Meeting targets for accuracy, quality and agreed service levels
Satisfactory resolution of queries
Adherence to procedures and regulations
Contribution to continuous improvement
Ongoing development of own knowledge and skills
Demonstrate willingness to contribute to team beyond own immediate tasks
Quality of support given to colleagues
Development of technical knowledge and skill
Contribution to target achievement and team goals
Successful delivery of task EQ India .
Benefits
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
31 days + 9 bank holidays (UK)
Comprehensive Medical & Life Assurance cover
Maternity leave of 6 months full pay, 10days paid paternity leave
Long Term Incentive Plan (LTIP) for all colleagues
Accidental & Life cover 2 times of concerned CT
US Shift allowance – 500 per day .
Immediate joiner are preferred
US shift flexible to work in night shifts.
Work from Office Only
Graduation is Mandatory
Freshers are eligible (Except BE / BTech graduates) *
Refer your friends who are interested.
Candidates can directly walk-in to the below mentioned venue.
Date: November 9 2024
Time: 10 am 12pm
Note
Kindly carry your government Original ID proof for security concern.
Kindly carry your updated resume for interview procedure.
Employ yourself before 15 mins to the schedule.
Please mention your reference on your resume.
Walkin Date: 9th Nov 2024
Walkin Time: 10:00 AM – 12:00 PM
Venue Details :
West Tower, Goldhill Supreme IT Park,
Phase 2, Electronic City, Bengaluru,
Doddanagamangala Village, Karnataka 560100.
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Equiniti India Profile:
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ’s growth story worldwide.
Official Website: Click Here
Important Note :
If you are interested to know more about the Equiniti India Walk-in Drive For Freshers & Experience 2024, you can login to the official website of the Company. Candidates are advised to stay connected to our web portal to get the latest notification about all the Recruitments.
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