Company Name: Mphasis
Job Role: Transaction Processing Officer
Experience: 0 Years
Qualification: B.Com, BBA/BMS, M.Com, MCA, MBA/PGDM
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
We are looking for a highly motivated and detail-oriented professional to join our Back Office Operations team. This role demands a strong customer-focused mindset, exceptional communication skills, and the ability to consistently deliver high-quality service while adhering to operational standards.
The ideal candidate should be adaptable, process-driven, and capable of working in a dynamic environment with strict performance expectations.
Key Responsibilities
- Deliver accurate and timely processing of back-office transactions in accordance with predefined business processes
- Maintain a strong customer-focused approach while handling operational tasks
- Ensure 100% adherence to process guidelines, SLAs, and schedules
- Meet and exceed key performance indicators, including:
- Productivity
- Accuracy
- Product/Process Knowledge
- Schedule Adherence
- Stay updated with client products, services, and process changes
- Collaborate effectively within team environments to achieve operational goals
- Adapt quickly to evolving business requirements and process changes
- Maintain professionalism and courtesy in all interactions with internal and external stakeholders
Required Qualifications
- Mandatory: Graduate/Postgraduate degree (preferably Commerce / BCom/BBA/ MBA/MCom, etc.)
- Freshers or candidates with relevant back-office or operations experience are encouraged to apply
Technical & Functional Skills
- Excellent verbal and written communication skills (mandatory)
- Ability to clearly understand, interpret, and respond to written instructions and client requests
- Strong interpersonal and stakeholder interaction skills
- Typing speed of minimum 30 WPM with 95% accuracy (as per standardized test)
- Proficiency in MS Word and MS Excel (basic level required)
- Good understanding of operational workflows and process adherence
- Ability to multitask and manage high-volume, repetitive tasks efficiently
Behavioral Competencies
- Strong attention to detail and accuracy
- High level of discipline in following processes and schedules
- Ability to work independently as well as in a team
- Flexible and adaptable to changing demands and work environments
- Willingness to take ownership and responsibility for assigned tasks
Work Requirements
- Willingness to work in night shifts and rotational shifts (mandatory)
- Willingness to work from office
- Ability to work overtime when required to meet business needs
- Ability to remain engaged during meetings and team activities
Additional Expectations
- Maintain consistent performance aligned with organizational standards
- Demonstrate a continuous learning mindset
- Always uphold organizational values and professionalism
Why Join Us
- Opportunity to build a career in a structured operations environment
- Exposure to global processes and client interactions
- Professional growth and development opportunities
- Dynamic and collaborative workplace culture
Strictly no BE/B.Tech
Walk-in Drive Details Here:
Interview Date: 17th June 2026
Interview Time: 10.00 AM – 2:00 PM
Venue Details:
4th floor, WTC 4,
Bagmane World Technology Center,
KR Puram, Marathahalli Outer Ring Road,
Mahadevapura, Bangalore 560 048, India
About Mphasis Company:
Mphasis is a Bengaluru-based multinational IT services and consulting company, specializing in cloud computing, cognitive technologies, and digital transformation for industries like finance, telecom, and logistics. Founded in 1998 and majority-owned by Blackstone (39.85%), it uses its signature Front2Back™ (F2B) framework and NeoIP™ AI platform to help enterprises modernize systems and enhance customer experience.