TATA Communications is conducting a walk-in drive for freshers/exp as Customer Service Executive positions in Chennai Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: TATA Communications
Job Role: Customer Service Executive
Experience: 0 – 1 Years
Qualifications: Any Graduate
Job Location: Chennai
Salary: Best in Industry
Job Description:
Must have skills
- Excellent written and verbal Communication skill
- Specific Technical knowledge / certifications Basics of Telecom, networks
Key Responsibilities:
- Candidate should have 0 to 1 year of experience in Telecom/ISP domain
- Basic understanding of telecom standards & protocols
- Knowledge on Microsoft Office applications
- Coordination skills and taking the right approach logically
- Responsible for Delivery of services for international customers
- OLO – Delivery Management (Supplier Co-ordination for service delivery)
- Ensures that all installation functions are performed in a timely fashion to meet agreed SLAs.
- Perform escalation management, wherever necessary and in case project is in jeopardy.
- Customer communications and KCIs (Keep Customer Informed)
- End to end order management for smooth delivery
- Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix Other requirements
- A good team player & good Customer experience /satisfaction.
- Ownership & responsiveness towards the assigned work
- Collaboration with team and other stakeholders
Walk-in Drive Details Here:
Interview Date: 5th June 2026
Interview Time: 11.00 AM – 2.00 PM
Venue Details:
Tata Communications Transformation Services,
Karuna Conquest IT Park,
Plot No 7, 8th Floor,
MTH Road Ambattur Industrial Estate,
Dighi, Chennai – 600058.
Contact – Sneha Lakshmi/Mohana Priya
About TCS Company:
Tata Consultancy Services (TCS) is a multinational information technology (IT) services and consulting company, headquartered in Mumbai, India, and a subsidiary of the Tata Group. It was founded in 1968 and provides a wide range of IT, business, and engineering solutions to clients across 46 countries. TCS is the largest Indian company by market capitalization and one of the largest IT services companies globally.