Cognizant is conducting a walk-in drive for Executive Positions in Hyderabad, Chennai Locations. This opportunity is open fresher & experience candidates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Cognizant
Job Role: Executive
Experience: 1 – 7 Years
Qualifications: Any Graduate
Job Location: Hyderabad, Chennai
Salary: Best in Industry
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Job Description: Hyderabad
Roles & responsibilities
- International voice environment.
- Excellent communication skills to conduct verbal and written communications
- Customer interaction role
Preferred Profile:
- Inbound calls Experience
- Shift: Ok with night shifts
- NP: Immediate to 15 Days
- Only Customer support Voice Exp (No Tech Support)
Job Description: Chennai
Role & responsibilities
- Minimum 2 years of Experience in Team handling
- Experience leading customer service teams in a manufacturing or B2B industrial environment
- Exposure to managed services, BPO, or outsourced delivery models
- Familiarity with process improvement methodologies (Lean, Six Sigma, or equivalent)
- Experience with EDI OR Connexium OR OCR automation, or freight management platforms
- Lead, manage, and develop a team of TMEs and SMEs, ensuring consistent delivery of service commitments
- Oversee daily workload distribution, queue management, and priority-setting across the team
- Serve as the first-level escalation for complex customer issues, exception approvals, and cross-functional disputes
- Conduct regular 1:1s, team huddles, and performance reviews; provide coaching and actionable feedback
- Monitor and report on team KPIs order accuracy, acknowledgment turnaround, exception resolution, customer escalations
Preferred candidate profile
- Full ownership of team output, quality, SLA compliance, and people development
- Sales leadership, Supply Chain, Quality, Finance, Credit Control, Logistics,
- Demonstrated ability to manage a team in a high-volume, accuracy-critical environment
- Strong working knowledge of ERP platforms (Oracle, SAP, or equivalent) and order-to-cash processes
Walk-in Drive Details Here:
Interview Date: 30th May 2026
Interview Time: 10:00 AM – 1:00 PM
Venue Details:
Hyderabad Venue:
Cognizant,
12 A Building,
Raheja Mindspace, Madhapur,
Hyderabad – 500081. India.
Contact – Sharath Kumar
Chennai Venue:
Cognizant Technology Solutions,
National Highway Road,
Grand Southern Trunk Road (Near Tambaram Sanatorium Bus Stop) 2nd Cross St,
Madras Export Processing Zone (MEPZ),
Gate No. 1 Tambaram,
Chennai, Tamil Nadu 600047.
About Cognizant Company:
Cognizant Technology Solutions is an American multinational information technology services and consulting company that helps businesses modernize technology and transform processes. Founded in 1994, it is headquartered in Teaneck, New Jersey, and offers services in areas like AI, digital engineering, cloud, and cybersecurity across various industries such as healthcare, finance, and manufacturing. Cognizant is a service-based company that works with clients to improve their technology and experiences.