TCS is conducting a walk-in drive for freshers/exp as Passenger Support Service positions in Mumbai Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: TCS
Job Role: Passenger Support Service
Experience: 1 – 6 Years
Qualifications: Any Graduate
Job Location: Mumbai
Salary: Best in Industry
Job Description
Helping airport check-in staff with check-in, boarding, and seating issues. Act as a codeshare helpdesk. Resolve issues connected with ancillary services such as seating, baggage, and upgrades using EMD. Assist airport booking offices with reservations on own airline and interline ticket documents. Log incidents and escalate matters with Amadeus on Service Hub, following up until closure. Assist airport staff with mishandled baggage (MHB) and provide support to the network for World Tracer. Provide PNR and check-in history to airport and regulatory agencies for customer servicing requirements.
Responsibilities and Duties:
- Address airport network and aircraft-related DCS-Customer Management, reservation, and ticketing queries on a 24/7 basis.
- Resolve or raise incidents with the system provider Amadeus and follow up until closure.
Specific Skills:
- Strong communication skills in written and spoken English.
- Hands-on experience in MS Office preferred.
Walk-in Drive Details Here:
Interview Date: 21st May 2026
Interview Time: 10.00 AM – 2.00 PM
Venue Details:
Tata Consultancy Services Ltd,
Wellspring, Plant No. 12,
Gate No 4, Godrej & Boyce Complex,
LBS Marg, Vikhroli, Mumbai – 400079.
About TCS Company:
Tata Consultancy Services (TCS) is a multinational information technology (IT) services and consulting company, headquartered in Mumbai, India, and a subsidiary of the Tata Group. It was founded in 1968 and provides a wide range of IT, business, and engineering solutions to clients across 46 countries. TCS is the largest Indian company by market capitalization and one of the largest IT services companies globally.