Accenture Walk-in Drive For Customer Contact Comms Associate
Accenture is conducting a walk-in drive for the position of Customer Contact Comms Associate On October 31st, 2025 in Gurgaon. This opportunity is open to candidates with 1 – 5 years of experience and requires a Undergraduate / Any Graduate or a related qualification. Accenture Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Accenture
Job Role: Customer Contact Comms Associate
Experience: 1 – 5 Years
Qualifications: Undergraduate / Any Graduate
Job Location: Gurugram
Salary: Not Disclosed
Job Description:
Accenture Walk-in Drive For Customer Contact Comms Associate
- Skill required: Chat – Service Desk Non-Voice Support
- Designation: Customer Contact Comms Associate
- Qualifications: Any Undergrad or Grad can apply.
- Experience: 1-5 Years.
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
- Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
- Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
Walk-in Drive Details Here:
Interview Date: 31st October 2025
Interview Time: 10:30 AM to 04:00 PM
Venue Details:
Accenture Tower 9, Candor Tech Space, Old Delhi – Gurgaon Road,
Sector 21, Dundahera, Gurugram, Haryana – 122016, India
Contact Person: Sanya Batra
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