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Jio Walk-in Drive For Service Executive
Jio is conducting a walk-in drive for the position of Service Executive On September 10th, 2025 in Roorkee. This opportunity is open to candidates with 1 – 6 years of experience and requires a Diploma / B.Tech / B.E or a related qualification. Jio Walk-in Drive About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Jio
Job Role: Service Executive
Experience: 1 – 6 Years
Qualifications: Diploma / B.Tech / B.E
Job Location: Roorkee, Rudrapur, Haldwani
Salary: RS 1.5 – 3.75 Lacs P.A
Job Description:
Jio Walk-in Drive For Service Executive
Job Location: Roorkee, Rudrapur, Haldwani, Mussoorie & Multiplies in Uttarakhand
Role & Responsibilities:
1. Partner & Technician Management:
- Shortlist, onboard, certify, and evaluate partners/technicians performance as per SOPs.
- Ensure availability and manage upgrades or terminations
2. Training & Development:
- Conduct initial training, reskilling, upskilling, and periodic refresher programs.
- Deliver hands-on field training through OJTs
3. Performance Monitoring & Customer Support:
- Track KPIs and performance metrics of partners and technicians.
- Take corrective actions based on evaluation outcomes.
- Guide and support in resolving escalated issues within TAT to ensure customer satisfaction.
4. Operational Compliance:
- Conduct audits, inventory reconciliation, and FTTx device inspections.
5. Mobility Device Services:
- Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades.
- Train and support extended service points.
6. Field Readiness & Ad-hoc Activities:
- Travel to touchpoints as required.
- Participate in special initiatives like complaint handling, out-calling, and coaching Jio Associates.
Required: Updated Resume Hardcopy
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Walk-in Drive Details Here:
Interview Date: 10th September 2025
Interview Time: 09:30 AM to 05:30 PM
Venue Details:
1st Floor, Above Eicher Showroom,
Nehru Nagar, Dehradun, Roorkee – 247667.
Near Vinay Vishal Hospital
Contact Person: Yatendra Yadav ( 9258256435 )
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About Company:
Jio Financial Services Ltd (JFSL) is an Indian financial services company, based in Mumbai. Originally a subsidiary of Reliance Industries (RIL), it was demerged as an independent entity and listed on the Indian stock exchanges in August 2023. The company provides financial services, including payment services and insurance broking. Its subsidiary Jio Finance holds an NBFC license from the RBI. Another subsidiary, Jio Payments Bank, is also a payments bank registered in India.