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Zensar Technologies Recruitment – Freshers & Experienced Candidates Career Registration Link in Zensar Technologies – Apply Now : Great, People who are eagerly waiting for Zensar Technologies Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies. Zensar Technologies is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Hyderabad/Secunderabad, Pune, Bangalore/Bengaluru.so this is the golden chance for Fresher and Experience Candidates to get job in Zensar Technologies. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Zensar Technologies etc.

Zensar Technologies Recruitment – Details

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Desription:

Roles and Responsibilities

We are hiring a talented Service Desk Agent professional to join our team. If your excited to be part of a winning team, Zensar is a great place to grow your career. Youll be glad you make the right choice to join us.

Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice/non-voice support
Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
Provide remote infrastructure support delivery and performing problem cause analysis
Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
Anticipate customer needs and effectively addressing concerns related to their issue or resolution
Provide direct technical assistance to customers via phone, email, and chat.

Desired Candidate Profile

Must Haves:

Preferred min. 1 years of experience in Service Industry
ITIL v3/v4 Foundation certified
General awareness about Win10, Core Apps (like Browser, Outlook, Excel, Word etc.), O365 and Active Directory
Proficient in handling customer queries across the globe (primarily United States
Exceptional verbal and communication skills
Unparalleled Listening and Comprehension capabilities
Proven service industry front line experience with handling high value/critical customers
Ability to keyboard to capture important details on a call for documentation

Good to Have:

Demonstrates knowledge on Quality Management Program.
Preferred MCP/MSCE/MSCA/MCITP or HDI CSS
ITIL knowledge of V2 or V3 or V4 especially on Service Desk, Incident, Problem, and Change Management preferred

Apply Mode : Online

Zensar Technologies Recruitment Selection Process

Zensar Technologies Recruitment Selection Process is based on Multiple Rounds.first of all candidates need to to clear written test i.e Aptitude Test that means online test.after that people need to clear Technical Interview, its based on knowledge in academic subjects,those 2 test who cleared they will go for HR Interview.

• Written Test
• Technical Interview
• HR Interview

Steps to Apply Zensar Technologies Recruitment

• First of all, visit official website of Zensar Technologies i.e https://www.zensar.com/
• After visiting the official website you have to click on career section
• In career section you have to Choose India
• A lot of Openings are available in home screen
• Now click on Apply Online Link, we have provided direct link in below section
• All Eligible candidates fill up with necessary details on the Application Form
• Before Submit Button need to check all details you entered, once more
• Now hit Submit Button
• Lastly take a print out for the reference use.

Registration Link for Zensar Technologies Recruitment : Click Here

About Zensar Technologies :

Zensar Technologies Limited (Zensar) is a India-based software and services company. It operates in two segments: Application Management Service and Infrastructure Management Service. It is focused on five industry verticals, such as manufacturing, retail, healthcare, banking, financial services and insurance. Its services range from the traditional to the transformational-enterprise product implementation and hosting, infrastructure management and testing, business intelligence and data warehousing, collaboration and knowledge management services, business process outsourcing and optimization, and the entire range of applications planning, portfolio building, development, migration and support. Its products and solutions include ZenPoSlite, AutoZenics, nXcchange, iCAn and ZenMobln