Sitel Recruitment – Fresher’s & Experienced Candidates Career Registration Link in Sitel – Apply Now: Great, Job seekers who are eagerly waiting for Sitel Job Openings Recruitment. There are Many Freshers and Experience Candidates are looking to their bright feature in MNC Companies. Secondly fresher can eligible to get freshers jobs, MNC’s are always in a lookout for such fresher’s. In order to reach the goal this is your prime and strength.
Sitel is one of the MNC’s in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Hyderabad. so this is the golden chance for Fresher and Experience Candidates to get a job in Sitel. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Sitel, etc. you must alert and keep in touch with our Freshers jobs site for Regular Sitel Jobs notifications. People are searching for jobs in Mumbai, India. targeting MNC’s, but these MNC’s are targeting people eligible with energetic stuff. So not only Selected areas, Every fresher can target MNC and eligible for selected designation.
Sitel Jobs Recruitment – Information Details
| Company Name | Sitel |
| Designation | Help Desk |
| Qualification | Any Graduates |
| Experience | 3+ Years |
| Salary | Not Disclosed by Recruiter |
| Job Location | Mumbai, India, |
| Employment Type | Permanent, Full Time |
| Category | Voice |
| Industry | BPO / Call Centre |
| Official Website | Check Here |
Responsibilities
- Manage all HRIS Help Desk tickets in a timely manner
- Provide HRIS Tier 1 support to internal customers via phone, email and computer chat
- Ask appropriate questions and use knowledge and resources to diagnose and resolve customer issues
- Provide customer assistance, documenting any customer interactions
- Make any relevant corrections within the HRIS platforms ensuring accuracy
- Follow-up with customers to ensure issues are resolved
- Escalate issues that extend beyond Tier 1 span of control
- Perform HRIS system data maintenance and ensure compliance
- Provide assistance to other IT-HR projects as needed
- Troubleshoot HRIS system issues, handle data entry inquiries concerning and reinforcing Company policies, while providing timely and friendly customer service
Qualifications/Experience
- 1-3 years’ Customer Service experience in a high-volume, customer-focused environment
- Experience working in a help desk environment is a plus
Knowledge & Skills
- Team Player
- Strong interpersonal, oral/written communication and organizational skills
- Good level of written and spoken English is essential
- Must be able to research, solve problems effectively and manage issues to satisfactory closure
- Detail-oriented & critical thinking ability
- PC proficient with the ability to use a variety of software packages including MS Suite Word, Excel, and Outlook
- Familiarity with SuccessFactors and Kronos timekeeping systems are a plus
- Ability to work under general supervision
- Ability to provide excellent customer service satisfaction by listening, comprehending and guiding through issues to closure
- Ability to capture the detail of a situation and communicate accurately and completely either verbally or in writing
- Ability to multi-task while maintaining attentiveness to detail, accuracy and poise under pressure
- Ability to prioritize and adjust to deadline pressure in a fast-paced environment
- Ability to effectively explain designated policies and procedures and system related issues to internal customers of all levels
Apply Mode: Online
| Registration Link | Click Here |
| Sitel Apply Link | Click Here |
Sitel Recruitment Selection Process
It bases Sitel Recruitment Selection Process on Multiple Rounds. First candidates need to to clear written test i.e. Aptitude & Reasoning Test, which is conducted through online. After that people need to clear Technical Interview as usual, it’s based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
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- Written Test
- Technical Interview
- HR Interview
Steps to Apply Sitel Recruitment
- First, visit official website of Sitel i.e https://www.sitel.com/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Now hit Submit Button
- Lastly take a print out for the reference use.
Career Link for Sitel Recruitment : Click Here
About Sitel :
Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 75,000 employees and $1.7 billion in revenue.
Sitel started as a subsidiary of United Technologies before being bought by then-President James Lynch in 1985. It grew quickly and became the first telemarketing organization to go public in 1995. It expanded internationally in the 1990s and 2000s. Financial problems prompted layoffs and restructuring in 2001. In 2007, majority owner Onex Corporation de-listed Sitel from NASDAQ. Group Acticall, the current owner and operator, acquired Sitel in 2015.
