Publicis Sapient Recruitment – Freshers & Experienced Candidates Career Registration Link in Sapient – Apply Now : Great, People who are eagerly waiting for Publicis Sapient Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
Publicis Sapient is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Pune, India. so this is the golden chance for Fresher and Experience Candidates to get job in Sapient. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Sapient etc.
Publicis Sapient Recruitment – Details
| Company Name | Publicis Sapient |
| Designation | Associate Infrastructure |
| Qualification | Any Graduates |
| Experience | 1-2 Years |
| Salary | Not Disclosed |
| Job Location | Pune, India. |
| Employment Type | Permanent, Full Time |
| Category | Mid-Senior level |
| Industry | Consumer Electronics & Appliances |
| Official Website | Check Here |
Job Description
- Provide first response to production issues/incidents/service requests
- Gather required information of production issues/incidents/service requests
- Categorization of incidents into severity 1 , 2, 3 etc. based on agreed criteria’s and work with shift/team lead in case of any ambiguity
- Perform system health checks
- Log incident, service requests etc. in ticketing tool like Service Now, Jira service desk, remedy etc.
- Communicate progress on incidents to all stakeholders
- Monitor SLA and Ensure SLA/KPI (under control of L1 team like incident response time) are met and collect/update data of it in required tools
- Participate in problem management, change management, knowledge management, event management etc.
- Resolve incidents, service requests, user queries as per provided knowledge base or defined Standard Operating Procedure (SoP)
- Follow the escalation process to escalate to L2 team or next level of support as per escalation metric if knowledge article to resolve the issue is not available
- Perform all the monitoring activities as per support coverage required by the client like batch monitoring, interface connectivity and feed Monitoring etc. using monitoring tools like Nagios, Splunk, Amazon Cloud watch, Azure Monitor etc.
- Keep all the support related data up to date in ticketing tools etc. for effective SLA/KPI tracking and reporting
- Build up shift handover mail/report and perform shift handover activities as per agreed SOP(Standard operating procedures)
- Contribute to support reusable assets and internal knowledge sharing sessions
Work to build-up skills for L2 support level
Qualifications
- Sterling OMS
- Have strong logical and analytical reasoning skills
- Have basic understanding of cloud technologies
- Any Full Time Graduation
- 1 to 2 years of experience
Additional Information
- Gender-Neutral Policy
- 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well being
Apply Mode: Online
| Registration Link | Click Here |
| Sapient Apply Link | Click Here |
Sapient Recruitment Selection Process
Sapient Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
=>=> Interview Preparation Kit @ 40/- Buy Now (Aptitude, Reasoning, HR Interview & more)
- Written Test
- Technical Interview
- HR Interview
Steps to Apply Sapient Recruitment
- First of all, visit official website of Sapient i.e https://www.Sapient.com/in/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Now hit Submit Button
- Lastly take a print out for the reference use.
Career Link for Sapient : Click Here
About Sapient :
Sapient, South Korean company that is one of the world’s largest producers of electronic devices. Sapient specializes in the production of a wide variety of consumer and industry electronics, including appliances, digital media devices, semiconductors, memory chips, and integrated systems. It has become one of the most-recognizable names in technology and produces about a fifth of South Korea’s total exports.
