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Mphasis Recruitment : – Freshers & Experienced Candidates Career Registration Link in Mphasis – Apply Now : Great, People who are eagerly waiting for Mphasis Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
Mphasis is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Pune. so this is the golden chance for Fresher and Experience Candidates to get job in Mphasis. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Mphasis etc.
Mphasis Recruitment – Details
| Company Name | Mphasis |
| Designation | Associate/Senior Associate -(NonTechnical) |
| Qualification | Any Graduate |
| Experience | from 0 to 1 year(s) of Experience |
| Salary | Not Disclosed by Recruiter |
| Job Location | Pune |
| Employment Type | Permanent, Full Time |
| Category | Voice |
| Industry | BPO / Call Centre |
| Official Website | Check Here |
✪ ✪ Also Check Here ✪ ✪
Job Description Mphasis Recruitment :
Job Responsibilities:
Respond to customer queries via inbound calls within defined SLAs.
Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
Update users about request status and close request when users are satisfied with solutions.
Level 1 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
Remote desktop troubleshooting.
Escalate complex incidents / requests to upstream technical groups.
Technical Skills:
Real life PC problems – Intermediate
Relevance and use of technology in companies – Intermediate
IT End Devices – Beginner
Virtual private network (VPN) – Beginner
Internet and Intranet – Beginner
Windows XP navigation – Intermediate
Operating the computer- Intermediate
Technical Troubleshooting – Account Management/password reset – Intermediate
Technical Troubleshooting – OS – Beginner
Technical Troubleshooting – End Devices – Beginner
COTS Application – How to and basic triage – Beginner
Ticketing Tool – Beginner
MS Office – Intermediate
Avaya/Phone Operating skills – Beginner
Job Required Skills:
Excellent Communication written & Verbal skills.
Qualification- Any Graduates(Except BE)
Experience- 0-1
Shifts- 24*7.
2 Rotational weekly offs.
Ability and willingness to learn.
Should be willing to take up challenges and go extra mile to perform work responsibilities.
Must have great interpersonal skills and ability to perform under pressure.
Courteous with strong customer service orientation.
Apply Mode : Online
| Registration Link | Click Here |
| Mphasis Apply Link | Click Here |
Mphasis Recruitment Selection Process
Mphasis Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview. Mphasis Recruitment for Freshers
- Written Test
- Technical Interview
- HR Interview
Steps to Apply Mphasis Recruitment 2021
- First of all, visit official website of Mphasis i.e https://mphasis.com
- Mphasis Recruitment for Freshers Recruitment
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Now hit Submit Button
- Lastly take a print out for the reference use.
Career Link for Mphasis : Click Here
About Mphasis :
Mphasis Limited is an IT services company based in Bangalore, India. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. Mphasis was ranked #7 in India IT companies and overall #189 by Fortune India 500 in 2019. In April 2016, Hewlett Packard Enterprise sold the majority of its stake in Mphasis to Blackstone Group LP for around US$1 billion.
