Mphasis Hiring : – Freshers & Experienced Candidates Career Registration Link in Mphasis – Apply Now : Great, People who are eagerly waiting for Mphasis Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
Mphasis is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Pune. so this is the golden chance for Fresher and Experience Candidates to get job in Mphasis. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Mphasis etc.
Mphasis Hiring – Details
Company Name | Mphasis |
Designation | Associate/Senior Associate -(Technical) |
Qualification | UG:B.Sc in Any Specialization,B.Com in Commerce,B.A in Any Specialization,BHM in Any Specialization,BVSC in Any Specialization,B.Tech/B.E. in Any Specialization,Any Graduate,B.El.Ed in Any Specialization,BCA in Computers,B.B.A/ B.M.S in Management,BFA in Any Specialization
PG:Any Postgraduate |
Experience | from 0 to 1 year(s) of Experience |
Salary | Not Disclosed by Recruiter |
Job Location | Pune |
Employment Type | Permanent, Full Time |
Category | Voice |
Industry | BPO / Call Centre |
Official Website | Check Here |
✪ ✪ Also Check Here ✪ ✪
Job Description Mphasis Hiring :
We, at Mphasis are hiring for an International Technical Support Voice Process.
Call Types:
Network Connectivity
Windows OS
Application Support
Internet Browser
Software Installation
Hardware Devices (Laptop/Desktop/Phone Systems)
Ability to diagnose and resolve basic technical issues.
Understanding of ITIL Framework. Working knowledge of Incident Management and Request Management workflows.
Hand on knowledge on any Remote Assistance Tools.
Role and Responsibility :
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs.
Mphasis Job Required Skills:
– Good Communication written & Verbal skills.
– Qualification- Any Graduates
– Experience- 0 to 1 year of Technical Support Voice Experience/ Telecom
– Shifts- 24*7.
– 2 Rotational weekly offs.
– 9 Hours Login ( With 1 Hour Break ).
– Ability and willingness to learn.
– Should be willing to take up challenges and go extra mile to perform work responsibilities.
– Must have great interpersonal skills and ability to perform under pressure.
– Courteous with strong customer service orientation.
Apply Mode : Online
Registration Link | Click Here |
Mphasis Apply Link | Click Here |
Mphasis Hiring Selection Process
Mphasis Hiring Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview. Mphasis Hiring for Freshers
- Written Test
- Technical Interview
- HR Interview
Steps to Apply Mphasis Hiring 2021
- First of all, visit official website of Mphasis i.e https://mphasis.com
- Mphasis Hiring for Freshers Recruitment
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Now hit Submit Button
- Lastly take a print out for the reference use.
Career Link for Mphasis : Click Here
About Mphasis :
Mphasis Limited is an IT services company based in Bangalore, India. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. Mphasis was ranked #7 in India IT companies and overall #189 by Fortune India 500 in 2019. In April 2016, Hewlett Packard Enterprise sold the majority of its stake in Mphasis to Blackstone Group LP for around US$1 billion.