Microland Jobs Recruitment for Freshers – Engineer Positions in Microland – Software Jobs

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Microland Recruitment – Freshers & Experienced Candidates Career Registration Link in Microland – Apply Now : Great, People who are eagerly waiting for Microland Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.

Microland is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Gurgaon, India.  so this is the golden chance for Fresher and Experience Candidates to get job in Microland. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Microland etc.

Microland Recruitment – Information Details

Required Skill

• Technology – End User Issues|Printer+Scanner+Outoook+MS Office+Applications
• Process – IT Service Management|Service Desk
• Process – IT Service Management|Incident Management

Details

1. Handle incoming calls, emails and chat from the users. Some account may require working on rotational shift
2. Ability to comprehend end users from International locations over the phone
3. Recording, classifying and prioritizing tickets
4. Providing initial support and troubleshooting based on Knowledge Base articles
5. Contributing to Knowledge Base with new articles
6. Taking a remote of an end users20 machine if required while troubleshooting
7. Routing requests to the appropriate support groups third party suppliers when tickets are not resolved during initial support
8. Monitoring the status and documenting the progress towards resolution of all open tickets
9. Keeping affected users informed about the progress.
10. Escalating the process if necessary
11. Resolution confirmation and closure of tickets within the SLA
12. Attend trainings and complete certifications for set competencies

Technical Skills

1. Ability to differentiate between different type of IT assets
2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11
3. Understanding of desktop applications and how do they work, installation & uninstallation
4. Ability to support users in business applications based on SOP20s
5. Troubleshooting Desktop/Application remotely
6. Ability to carry out Disk management, Disk Encryption, Wireless configuration
7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP
8. Ability to Install and configure email client, troubleshoot connectivity issues
9. Ability to troubleshoot calls for printers & copiers locally and remotely

Backup and Recovery: (Required for Tech Support)

1. Technical understanding of native backup management tools & different types of backups
2. Ability to isolate system issues to back up job issues
3. Ability to provide SOP based support for configuring & troubleshooting backup related issues
4. Basic Networking (Protocols/OSI Layers/IP address)
5. Desired Skills:- Basic understanding of virtual infrastructure (VMware, Hyper-V, Citrix) and Cloud (AWS, Azure and Google cloud) 20 (For MSP)
6. Desired Skills:- Understanding of domain setup & ability to add / remove computers to domain 20 (For MSP and Enterprise)

Behavioral & Functional skills

1. Good verbal & written communication skills
2. Time management
3. Ability to collaborate and work in a team
4. Basic understanding of ITIL
5. Decision making
6. Problem solving
7. Planning, organizing & prioritizing
8. Active listening skills

Apply Mode : Online

Microland Recruitment Selection Process

Microland Recruitment Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.

• Written Test
• Technical Interview
• HR Interview

Eligibility Criteria

• Must have Complete their Graduation or Post Graduation i.e (BE/B.Tech, ME/M.Tech, MCA, BCA, M.Com, B.Com, B.Sc, M.Sc etc)
• Must be a Good Team Player in Team
• No Backlogs
• Able to work in Rotational Shifts

Salary Package

Coming to Salary Package the Microland is going to pay the best package for selected candidates, in addition company will give best Package for Selected Candidates on their Performance.

Steps to Apply Microland Recruitment

• First of all, visit official website of Microland i.e https://microland.com/
• After visiting the official website you have to click on career section
• In career section you have to Choose India
• A lot of Openings are available in home screen
• Now click on Apply Online Link, we have provided direct link in below section
• All Eligible candidates fill up with necessary details on the Application Form
• Before Submit Button need to check all details you entered, once more
• Now hit Submit Button
• Lastly take a print out for the reference use.

Registration Link for Microland Recruitment : Click Here

About Microland :

Microland is an IT Infrastructure services company, headquartered in Bengaluru, India.
The company employs more than 4,500 workers across its offices in Asia, Australia, Europe, Middle East, and North America. Microland services include Digital Networks, Digital Infrastructure, Digital Application, Digital Workplace, IIoT Services and Cybersecurity.