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eClerx Services Job – Freshers & Experienced Candidates Career Registration Link in eClerx Services – Apply Now : Great, People who are eagerly waiting for eClerx Services Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
eClerx Services is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Mohali/SAS Nagar, Chandigarh, Panchkula. so, this is the golden chance for Fresher and Experience Candidates to get job in eClerx Services. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for eClerx Services etc.
eClerx Services Job – Information Details
| Company Name | eClerx Services |
| Designation | Associate/Senior Associate -(Technical) |
| Qualification | Graduation Not Required |
| Experience | 0 – 5 years |
| Salary | 2,25,000 – 3,00,000 P.A. |
| Job Location | Mohali/SAS Nagar, Chandigarh, Panchkula |
| Employment Type | Permanent, Full Time |
| Category | Voice |
| Industry | BPO / Call Centre |
| Official Website | Check Here |
eClerx Services Job Description:
We are looking to add to our talent pool an Analyst International Chat with 0-3 years of experience. This role will be part of Customer Operations – Chat process wherein preferred candidate will be taking chats from overseas customers and solving their queries.
The ideal candidate must possess strong communication skills, with an ability to comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Analyst – International Chat Operations – Customer Care – Customer Operations Responsibilities
– Review customer service notes
– Check status of services on account
– Take appropriate steps to resolve customer’s problems
– Troubleshoot technical issues related to customer’s services
– Communicate effectively and close the loop with clients in case of observations
– Update status in internal as well as client tools
– Meet process expectations with high quality standards and adherence to SLAs
Minimum Qualifications
– Graduate/undergraduate
– Fresher/experienced
– Good communication and interpersonal skills
– Ability to quickly and efficiently assimilate process knowledge
– Professional in conduct/behaviour, appearance and communication
– Understanding of web technology and cable setup
– Reliability in terms of attendance and timing
– Flexible for 24×7 shifts
– Should not have any commitments – part time courses, tuitions, etc. that hamper work performance
Preferred Qualifications
– Experience in troubleshooting related process
– Ability to analyse information and evaluate results to choose the best solution and solve problems
– Good documentation skillsRoles and Responsibilities
Apply Mode : Online
| Registration Link | Click Here |
| eClerx Services Apply Link | Click Here |
eClerx Services Job Selection Process
eClerx Services Job Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
- Written Test
- Technical Interview
- HR Interview
Steps to Apply eClerx Services Job
- First of all, visit official website of eClerx Services i.e https://careers.eclerx.com/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Finally hit Submit Button
- Lastly take a print out for the reference use.
Career Link for eClerx Services : Click Here
About eClerx Services :
EClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, EClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. EClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com
