eClerx Services Hiring – Freshers & Experienced Candidates Career Registration Link in eClerx Services – Apply Now : Great, People who are eagerly waiting for eClerx Services Job Openings Recruitment. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
eClerx Services is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Job openings in Pune, Mumbai (All Areas). so, this is the golden chance for Fresher and Experience Candidates to get job in eClerx Services. We are Providing the Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for eClerx Services etc.
eClerx Services Hiring – Information Details
| Company Name | eClerx Services |
| Designation | Operations Manager |
| Qualification | Any Graduate |
| Experience | 4 – 8 years |
| Salary | 4,00,000 – 9,00,000 P.A |
| Job Location | Pune, Mumbai (All Areas) |
| Employment Type | Permanent, Full Time |
| Category | Operations |
| Industry | BPO / Call Centre |
| Official Website | Check Here |
eClerx Services Hiring Description:
Associate Process Manager (Process & Client Management) Roles and Responsibilities
=>=> Interview Preparation Kit @ 40/- Buy Now (Aptitude, Reasoning, HR Interview & more)
Performance management of 15+ analysts/senior analysts in the team
Ensure delivery of Client KPIs including day to day service levels, customer experience, quality measures and compliance measures
Proactively maintain regular engagement with key client contacts in line with client expectations
Ensure continuous identification implementation of operational best practice through interaction with the wider team
Effectively manage the account to ensure the delivery of overall targets and business plan.
Selecting, effectively managing and coaching Team Leads
Execute a well-defined Communication and Engagement model in place to ensure all of their teams understand the performance of our business and also that they understand the needs of their teams
Excellent leadership, people management, communication and influencing skills
Ability to build and maintain strong client relationships
Setting and reviewing Quality performance standards
Setting and reviewing organizational / productivity objectives in line with the commercial contract
Attrition management, workforce planning, succession planning for the entire cluster
Responsible for Business Continuity
Essential Skills:
Excellent communication skills – verbal, written, etc.
4+ years of work experience in Operations/ Client Engagement/ Knowledge Management/ KPI governance
Ability to work independently with minimal supervision as a self-starter
Great influencing skills to rally the team behind him/her
Leadership Skills; main focus on the quality of service delivery and customer obsession
Excellent in analytical thinking, logical reasoning and problem solving
Experienced in managing large size (15+) multi-site /Multi-skilled teams
Strong skills in reporting and presentation of key business information
Qualification:
BE / B.Tech. + MBA
Preferred: – Experience in back-office, contact centre environment, active interaction with onshore clients
Prior Work Experience:
Experience in communicating with Global customers
Apply Mode : Online
| Registration Link | Click Here |
| eClerx Services Apply Link | Click Here |
eClerx Services Hiring Selection Process
eClerx Services Hiring Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
- Written Test
- Technical Interview
- HR Interview
Steps to Apply eClerx Services Hiring
- First of all, visit official website of eClerx Services i.e https://careers.eclerx.com/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Finally hit Submit Button
- Lastly take a print out for the reference use.
Career Link for eClerx Services : Click Here
About eClerx Services :
EClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, EClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. EClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com
