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Cognizant Hiring – Freshers & Experienced Candidates Career Registration Link in Cognizant – Apply Now : Great, People who are eagerly waiting for Cognizant Immediate Job Openings Job Openings. There are Many Fresher and Experience Candidates are looking to their bright feature in MNC Companies.
Cognizant is one of the MNC Company in India to hire Fresher and Experience Candidates for Multiple IT Immediate Job openings in Hyderabad, Telangana, India. So, this is the golden chance for Fresher and Experience Candidates to get Immediate Job in Cognizant. We are Providing the Immediate Job information like Designation details, Eligibility Criteria, Salary Details and Registration Link for Cognizant etc.
Cognizant Recruitment – Information Details
| Company Name |
Cognizant |
| Designation |
SENIOR PROCESS EXECUTIVE-VOICE |
| Qualification |
B.E/B.Tech/MCA |
| Salary |
As per Industry |
| Experience |
2 – 3 Years |
| Job Location |
Hyderabad, Telangana, India |
| Employment Type |
Permanent, Full Time |
| Category |
IT/Software |
| Industry |
Information Technology & Services |
| Official Website |
Check Here |
Customer Relationship Management:
- Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
For Email support ;
- Email support experience
- Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer.
- Connect with the customer & provide highest level of customer satisfaction.
- Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues.
- Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone.
Process Improvements and Adherence:
- Meet process SLAs / metrics – productivity and quality targets within the established timelines.
- Ensure process guidelines are followed and met as documented.
- Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.
- Adhere to security practices set by organization.
For Voice Processes Only:
- Receive Inbound calls / make outbound call to support customers on issues related to account management, CRM issues, customization, analytics, creating Dashboards, creating reports, features etc.
- Make outbound calls to follow up / confirm resolution.
People / Team:
- Contribute to and participate proactively in knowledge sharing sessions.
- Participate and contribute to organizational activities.
Apply Mode : Online
Cognizant Recruitment Selection Process
Cognizant Recruitment Openings Selection Process is based on Multiple Rounds. first of all candidates need to to clear written test i.e Aptitude Test that means online test. after that people need to clear Technical Interview, its based on knowledge in academic subjects, those 2 test who cleared they will go for HR Interview.
- Written Test
- Technical Interview
- HR Interview
Steps to Apply Cognizant Recruitment
- First of all, visit official website of Cognizant i.e https://www.cognizant.com/
- After visiting the official website you have to click on career section
- In career section you have to Choose India
- A lot of Openings are available in home screen
- Now click on Apply Online Link, we have provided direct link in below section
- All Eligible candidates fill up with necessary details on the Application Form
- Before Submit Button need to check all details you entered, once more
- Now hit Submit Button
- Lastly take a print out for the reference use.
Career Link for Cognizant : Click Here
About Cognizant :
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
